Credit Management & Debt Recovery


Recognised by: IICM & ILM
Duration: 1 day
Course date: 2019





Target Audience

This course provides participants with a core understanding of international and local Credit Management issues, delivered by experienced trainers and backed up by comprehensive course material.
It is aimed at Directors, Finance/Credit Managers and senior accounts staff of SME companies.


  • Confidential credit assessment/ratings on sample debtors / prospects.
  • Design effective T & C’s and Credit Application forms for prompt payments.
  • Focus on improvement in Company Receipts and Cash Flows.
  • Appreciate the essential features of a legally binding contract.
  • Outline the main considerations in getting paid in a sales contract.
  • Understand the issues involved in pursuing slow payers and debtor recovery.
  • Understand the Legal Processes in the Collection of Debts.
  • Utilise the international banking payment methods to minimise credit risks.
  • Ensure Credit Management is seen as a positive influence in Customer Relations.

Course Benefit Assurance

Pre-course questionnaire will assist participants to focus on company issues and on their specific training needs. This course has been validated by ILM and accredited by IICM.

Course Outline

Doing Business in a Global Environment

  • Assessment
  • Collections
  • Terms and Conditions
  • Administration & Controls
  • Teamwork
  • Key Performance Indicators

Credit Control & Collections

  • Assessing the Financial Risks
  • Assessing Credit Terms
  • Terms and Conditions of  Sale
  • Credit application Form
  • Credit Limits
  • Accounts Receivables
  • Debtor aged analysis, days outstanding
  • The Currency Market and Exchange Rates
  • Debtor Management

Basics of Civil Litigation

  • Late Payments legislation.
  • Legal Proceedings
  • Making Decisions on Legal Action
  • Court Processes


Special Offer

A special discount is available (against the tuition fee) of 20% to a second attendee, when booked together four weeks in advance of the course.

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