International Credit Collections


Recognised by: ILM, ICM, DC PRO, QQI
Duration: 1 day
Course date:     Tba

Target Audience

This one day course provides participants with a core understanding of  international and local Credit Management issues, delivered by experienced trainers and backed up by comprehensive course material.
It is aimed at Directors, Finance/Credit Managers and senior accounts staff of Multinational and SME companies.

Course Objectives 

• Design effective T & C’s and Credit Application forms for prompt payments.
• Focus on improvement in Company Receipts and Cash Flows.
• Appreciate the essential features of a legally binding contract.
• Outline the main considerations in getting paid in a sales contract.
• Utilise the international banking payment methods to minimise credit risks.
• Ensure Credit Management is seen as a positive influence in Customer Relations.

Programme Introduction

Pre-course questionnaire will assist participants to focus on company issues and on their specific training needs.

Course Outline

Credit Collections Overview Credit Collections Overview Overview

• Assessment
• Teamwork
• Terms and conditions
• Administration
• Collecting Process
• Performance – KPI’s

Credit Collections Focus

• Relationship
• Communication
• Negotiations

Credit Risk Assessment Credit Risk Assessment

• Assessing the Financial Risks
• Assessing Credit Terms
• Terms and Conditions of sale
• Credit application Form
• Credit Limits
• Accounts Receivables
• Debtor aged analysis, days outstanding
• Debtor Management


Course Leader


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